Location:
York, PA
Employment Type:
Part-Time
Salary:
Competitive
Job Description
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Warmly greets guests as they enter Arooga’s, accommodating any special needs
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Answers and addresses all phone calls directed to host/ess stand in a courteous, professional and timely manner
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Asks if it is guests’ first time, and if so, alerts manager
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Calculates approximate wait time and manages guests’ expectations when there is a wait
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Thanks guests as they leave and invites them to come back to Arooga’s
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Confirms guest reservations the morning of their reservation
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Performs other functions as time permits and as necessary including, but not limited to, rolling silverware, cleaning entryway, seating
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Advises a Manager of any guest complaints
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Weekend, Evening and Holiday work are required
Requirements
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Excellent interpersonal and telephone skills
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Reading, writing, verbal communication, and simple math skills required
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Has thorough knowledge of restaurant hours, offerings, special events, etc
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Ability to exercise good judgment when resolving problems
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Ability to remain calm and outgoing under pressure
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Attention to detail
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Able to respond in emergency situations to avoid imminent dangers to self and others
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Be able to find or have a reliable source of transportation